Who We Are

Our website address is: https://contouramedspa.com

Contoura MedSpa is a luxury medical spa located at 488 N Main St. #107, Alpharetta, GA 30009. We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

We collect information you voluntarily provide when you interact with our website:

Personal Information:

• Name
• Email address
• Phone number
• Billing and shipping information (for purchases)
• Any other information you choose to provide in contact forms or inquiries

SMS Consent: By providing your phone number, you consent to receive text messages from us as described in our opt-in disclaimers. Message frequency varies. Message and data rates may apply. Reply STOP or UNSUBSCRIBE to opt out or HELP for assistance.

Automatically Collected Information: When you visit our website, we automatically collect certain technical information, including your IP address, browser type, device information, and pages visited. This helps us improve our website and understand how it's being used.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience and provide essential site functionality.

Essential Cookies: We use cookies to maintain your shopping cart, remember your preferences, and ensure the website functions properly. These cookies are necessary for the site to work and cannot be disabled without affecting functionality.

Analytics Cookies: We may use cookies to understand how visitors interact with our website, which pages are most popular, and how we can improve your experience. This data is collected anonymously.

Third-Party Cookies: Our payment processor (Stripe), booking system (Vagaro), and other service providers may set their own cookies when you interact with their services through our site.

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect your ability to use certain features of our website, such as the shopping cart.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

With Whom We Share Your Data

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties for their marketing purposes.

Service Providers: We share your information with trusted third-party service providers who assist us in operating our business:

• Payment Processing: Stripe processes credit card payments securely
• Appointment Scheduling: Vagaro manages our booking system
• Email & SMS Services: We use communication platforms to send appointment reminders and marketing messages (with your consent)
• Web Hosting: Our website is hosted on secure servers

These service providers are contractually required to protect your information and use it only for the services they provide to us.

Legal Requirements: We may disclose your information when required by law, court order, or legal process, or to protect our rights and safety.

Mobile Information and Marketing

Contoura MedSpa does not sell, share, or disclose your mobile phone number or other personally identifiable information to third parties or affiliates for their marketing or promotional purposes.

How Long We Retain Your Data

We retain your personal information only for as long as necessary to provide our services and comply with legal requirements.

Contact Information: Information submitted through contact or inquiry forms is retained to respond to your request and maintain our business records.

Purchase Records: Transaction history and payment information is retained for accounting, tax compliance, and legal purposes, typically for 7 years as required by law.

Marketing Communications: If you've opted in to receive emails or text messages, your contact information is kept until you unsubscribe or request deletion.

You may request deletion of your data at any time by contacting us. Some information may be retained for legal or business purposes even after a deletion request.

What Rights You Have Over Your Data

You have the right to request access to, correction of, or deletion of the personal data we hold about you. You can also request a copy of your data in a portable format. These rights apply to all personal information we collect, regardless of how it was collected.

Your Rights Include:

• The right to access your personal data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to restrict processing of your data
• The right to data portability
• The right to object to processing

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days. Please note that some information may need to be retained for legal, tax, or administrative purposes.

Information Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.